Many B2B companies, including companies in the automotive, electronics, Advanced Supply Chain, and manufacturing industries, are at the intersection between their sales and inventory management processes. In the past, they relied on legacy systems or ERP – tools designed for predictable back-office business processes. As B2B commerce becomes increasingly digital, these companies need more flexible, scalable, and adaptable systems to meet changing customer needs.
As Advanced Supply Chain slowed down and then accelerated rapidly; this instrument’s lack of flexibility became clear. Manual processes make adaptation difficult even when interruptions are ubiquitous. Organizations that rely on manual processes are exposed to increased human error, delays in goods, and higher business costs. Along with these challenges, B2B users need a better B2C experience with seamless ordering and self-service, and manual processes cannot be done.
A multi-channel order and supply chain management solution enable your company to maximize yield by automating appropriate business rules for your customers and company while maintaining the flexibility and scalability requirements that depend on current customer expectations.
Let’s discuss some of its benefits:
Automate customer orders:
With a proper B2B order management system, you can take orders across multiple sales platforms and save time by easily managing your inventory, creating new orders, updating orders, and processing your payments. You can combine sales information from multiple channels so you can track your inventory and orders on one platform. This enables you with the flexibility you need to ship and distribute orders through your network more efficiently.
Reducing manual labor:
Advanced Supply Chain order management solutions process large B2B orders at the line level and offer more flexibility in splitting orders and managing different workflows in the same order. Procurement rules are much broader to support scenarios such as order priority, replacement, and customer-level requirements.
Real-time global inventory:
Get the latest inventory tracking and accurate appointment data available with a global inventory view for all of your business units. With one inventory, you can sell multi-channel inventory accurately even on the go, and your customers can place a combined order on a single invoice. It reduces by pinpointing what inventory you have and where it’s located. Inventory thresholds and alerts ensure you always know when to refill to avoid lost sales.
Delivery on time:
B2B customers have high expectations for on-time and complete delivery, and some may already have the SLA to fulfill that promise, with penalties if orders are not received on time. Failure to meet these expectations could impact your brand reputation, customer satisfaction, and future sales. With an order management solution that incorporates a cross-company real-time view of your inventory, you can be sure that you live up to your customers’ promises and expectations.
Grow your business:
Scalability is important to meet evolving expectations, changing strategies, and organizational growth. Order and inventory management solutions transform your ERP to meet these challenges head-on. Regardless of whether you have an unusually “high season” or your competitor is having a setback affecting its sales or dramatically increasing your sales – the system can easily handle automation, inventory fluctuation, and OTIF delivery promises. A scalable system gives you the capacity you need to succeed today and grow tomorrow.
Order and inventory management solutions are ideal for B2B companies as they usually automate the manual paper systems provided by ERP. And the best benefit for all? Order and inventory management solutions are built with your customers’ experience in mind.
We at Katalyst are leading and global developers of supply chain management solutions. Our experts provide end-to-end assistance to our clients so that they can get the solution as per business requirements.
Contact us today!
