Privacy Policy

By using this website/ application/ service, You are deemed to have read and agreed to the following terms and conditions.

Katalyst Software Services Limited (“Company/ Our/ Ourselves/ We/ Us”), a company incorporated in [•], operates, owns and maintains the domain name https://katalysttech.com/ and associated pages on social media platforms (collectively referred to as “Katalyst”).

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE PROCEEDING.

We are committed to protecting the privacy of the users who access Katalyst (“User/ Users/ You/ Your/ Yourself”). The following privacy policy (“Privacy Policy”) outlines which information the Company may process and how We collect, use, share and protect information about You. We may use that information to better serve Our Users and to improve Our services.

Please review the Privacy Policy carefully so that You understand Our privacy practices. This Privacy Policy is to be reviewed along with the Terms of Use, which may apply to Your use of Katalyst. The defined terms used in this Privacy Policy shall have the same meaning as assigned to them in the Terms of Use.

BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR PERSONAL INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT PROVIDE US WITH THE REQUESTED INFORMATION, WE RESERVE THE RIGHT TO NOT PROVIDE YOU OUR SERVICES.

1. Storage of Personal Information

1.1 Information You provide to Us – We may ask You to provide certain categories of information during registration on Katalyst. This may include:

(i) Information about Your personal identity such as name, gender, age etc.

(ii) Registration Data, including but not limited to Your username, password, email address and other security-related information used by You in relation to Our Services.

(iii) Information related to Your financial transactions carried out over Katalyst.

(iv) Your contact details such as Your address, postal code, telephone or mobile number.

(v) Stored information or data either created by You or by a third party and which You wish to store on Our servers such as images, files, documents etc.

This will collectively be referred to as “Personal Information”. Personal Information will also include any information provided by You in any form during any interaction or communication with Us.

1.2 Information We collect during Your access and use of Our Services – Apart from any Personal Information provided by You, We, or our third party associates, may collect certain information through other channels such as:

(i) Log information such as Your IP address, browser type, date and time of visit.

(ii) Payment and account information such as Your account history with Us including (without limitation) all billing information and communications, Payments history etc. Such information is stored in encrypted form on secure servers.

1.3 Information Collected by Katalyst – Our Services are primarily provided through Katalyst on Your mobile, computer, tablet or any other similar device. We may use technical data or information about Your device, system and application software and peripherals that is collected from time to time for the purpose of facilitating updates, technical support and other services related to Katalyst.

During usage of Katalyst, certain information may get collected or stored from Your device. This may include Your preferred language, phone number or other unique device identifiers assigned to Your device, the IP address of Your device, the manufacturer and model of Your device, the operating system used in Your device, internet browsers used on Your device, Your location, etc. We may also collect and store information about how You interact with Katalyst i.e. areas of Katalyst visited the most over a given time period, the amount of time You spent using Katalyst, how often You use Katalyst etc.

Personal Information may also get collected and shared with third-parties if there is content from Katalyst that You specifically and knowingly upload, share or transmit to an email recipient, online community, website, or to the public, e.g. uploaded photos, posted reviews or comments, or information about You that You choose to share with others through features which may be provided on Our Services. This uploaded, shared or transmitted content will also be subject to the privacy policy of the email service, online community, website, social media or other platforms to which You upload, share or transmit the content. We encourage You to acquaint Yourself with such policies on other platforms.

2. Usage of Personal Information

2.1 Processing for User registration – We may use Your Personal Information for processing Your registration for Our Services. This may include verification of User information through mobile verification.

2.2 Technical and functional management – We may use technical data such as Your IP address to help diagnose problems and resolve issues related to functionality of Katalyst. We may also process technical data such as Your mobile IP address and information about the manufacturer, model, and operating system of Your mobile device for the purpose of resolving technical difficulties, providing up to date versions of Katalyst and to improve the functionality of Katalyst.

2.3 Improvement of Services – We may use Your Personal Information to monitor and improve Services by analyzing usage patterns in order to personalize for You the services and content available through Katalyst.

2.4 User Account information – You acknowledge that by using Our Services, You are publishing Personal Information that may be viewed on Katalyst by other users of Katalyst.

2.5 Compliance with laws and law enforcement

We may access, use, transfer or disclose Your Personal Information to third parties such as Government or law enforcement authorities or private parties, if it is legally required to do so under any of the following conditions:

(i) To satisfy any applicable law, rule, regulation, governmental requests or legal process.

(ii) To protect and defend the Terms of Use or other policies applicable to any online and mobile services in case of potential violations.

(iii) To secure Our systems.

(iv) To protect the safety of the public for any reason.

(v) To detect, prevent or otherwise address fraud, security or technical issues.

(vi) To prevent or stop activity We may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.
In case of any illegal, unethical or objectionable activity, We may use IP address or other device identifiers to identify Users, and may do so in cooperation with third parties such as internet service providers, wireless service providers, and/ or law enforcement agencies, including disclosing such information to third parties, all in Our discretion. Such disclosures may be carried out without notice to You.

2.6 Marketing and newsletter – We also use Your Personal Information to send You newsletters, marketing or any promotional materials and other information that may be of interest to You. If You decide at any time that You no longer wish to receive such communications from Us, please follow the instructions outlined in such communications for opting out of receiving such communications from Us.

3. Security and storage of Personal Information

3.1 We take Our security responsibilities very seriously and take all reasonable technical and organizational measures to protect Your Personal Information once We have received it. We use commercially acceptable and reasonable security practices to keep Your Personal Information secure. However, You understand, acknowledge and agree that no mode of transmission and storage on the Internet is absolutely secure.

3.2 We will not share Your Personal Information with any third party without authorisation, or use Your email address/ mobile number/ landline number for unsolicited emails and/ or SMS. Any emails and/ or SMS sent by Us will only be in connection with the provision of the Services and this Privacy Policy. However, We may be required to share Your personal information with any third party that makes a legally-compliant request for its disclosure.

4. Retention of Personal Information

4.1 Unless specified otherwise in this Privacy Policy, We will retain Your Personal Information for as long as Your User Account remains active.

4.2 After cancellation of the User Account, Your Personal Information may be retained for the purpose of legal and regulatory compliances, resolving disputes, concluding activities related to User Account cancellation, enforcing Our agreements or for any other reason which may be deemed necessary.

4.3 Except for reasons mentioned in clause 4.2, Your Personal Information may be anonymized and retained for internal purposes upon cancellation of User Account.

5. Withdrawal of consent

If, at any time, You wish to revoke Your consent to Our usage of Your Personal Information, You may send us an email. We reserve the right to decline You the Services for the provision of which Your Personal Information was sought.

6. Change in Personal Information

You are responsible for maintaining the accuracy of the Personal Information submitted on registration. If there are any changes in Your Personal Information details, You may correct or update the information on Your User Account information page or contact Us.

7. Third-Party websites

7.1 Katalyst may contain links and references to other websites or applications. Please be aware that Our Privacy Policy is not applicable to those websites and We are not responsible for any privacy practices of these third-party websites or applications.

7.2 If You come to Katalyst from a third-party website or application, or if You share Your Personal Information with Us using the services of a third-party website or application, We are not responsible for the privacy practices of such websites or applications. This includes, but is not limited to, any Personal Information You share with Us over social media platforms such as Facebook and Instagram. We encourage You to acquaint Yourself with the privacy practices of other platforms.

7.3 Your Personal Information may also be collected and shared with third-parties if there is content from Katalyst that You specifically and knowingly upload, share or transmit to an email recipient, online community, website, or to the public. This uploaded, shared or transmitted content will also be subject to the privacy policy of the email, online community, website, social media or other platform to which You upload, share or transmit the content. We encourage You to acquaint Yourself with such policies on other platforms.

8. Cookies

We may use cookies to enhance Your browsing experience on Katalyst. Cookies are small digital signature files that may be stored by Your web browser, and they allow Your preferences to be recorded when visiting Katalyst. They may also be used to track Your subsequent visits to Katalyst. Some cookies may be associated to Your account and Personal Information (such as Your User name). You can disable cookies through Your browser settings, but this may prevent you from accessing certain or all the features of Katalyst.

9. Business Transfer

We may share Your Personal Information or any other information collected and stored by Us with Our parent, subsidiaries and affiliates for internal reasons in connection with the provision of the Services to You. We also reserve the right to disclose and transfer all such information:

(i) To a subsequent owner, co-owner or operator of Katalyst, the Services or applicable database.

(ii) In connection with a corporate merger, acquisition, consolidation, restructuring, the sale of substantially all of Our membership interests and/ or assets or any other form of corporate change, including during the course of any due diligence process.

10. Changes in this Privacy Policy

10.1 We reserve the right to add, remove, change and/ or modify (“modification”), at any time, the Privacy Policy or parts thereof, with or without prior notice to You, except where We are required to give You such advance notice under applicable laws for the time being in force. Such modification becomes effective, unless otherwise stated, 24 hours after initial posting on Obfab and shall be deemed to have been accepted by You upon continued use of Katalyst. If You do not agree to the modification, You may terminate Your use of Katalyst forthwith.

10.2 We will post details of all changes made to the Privacy Policy on Katalyst. We encourage You to visit the Policies on Katalyst from time to time for the latest information on Our privacy practices.

11. Vulnerability Disclosure

11.1 We are committed to protecting Our Users’ privacy and ensuring that You have a safe and secure experience with Us. If You discover any security vulnerability in Our platform, We would appreciate Your support in disclosing it to Us in a responsible manner.

11.2 Please share the details of suspected vulnerabilities with Our security team by sending an email and allow Us to fix these vulnerabilities before You make a public disclosure.

11.3 Please include the following information when sending Us the details:

(i) Mobile phone model name, make and number

(ii) Operating System name and version number

(iii) Browser name and version

(iv) Katalyst downloading/ accessing platform

(v) Plug-in names and version installed in the browser

(vi) Steps necessary to reproduce the vulnerability including any specific settings required to be reproduced

12. Grievances and Redressal

If You wish to register a complaint regarding the contents of this Privacy Policy, You may do so by contacting us. Your email will be acknowledged by a system generated response, or via an individual manual email to the extent possible, within 24 hours of Us having received it. You will be kept informed of the progress We make in redressing Your complaint and/ or the reasons for delay, if any, in such redressal.

13. Terms of Use

This Privacy Policy is to be read with the Terms of Use of Katalyst establishing the use, disclaimers and limitations of liability governing Your use of Katalyst.