We offer all levels of support including day to day operational, resolving system defects and integration issues and critical system down issues. We also provide incident management and documentation for all issues.
Gain peace of mind with our technical and professional maintenance services. From project management and technical support, to functional WMS analysis and employee training,
we provide our clients access to a full portfolio of support services
Clients choose us to provide production support for Manhattan WMI and other applications because of our ability to provide better incident resolution, improved overall SLA performance, full root cause analysis for high priority incidents and KPI reporting.
We offer ongoing support after the “go-live” so our customers can redirect key resources to other initiatives. We provide ongoing internal training to maintain superior levels of customer satisfaction